MSP

Maintenance Savings Plan

Your Home is your largest investment. It’s your place of comfort, security, family, memories, giving and sharing. And a place that’s supposed to function while providing all of this.

Here’s what you can get as a member…

  • 15% DISCOUNT: On parts and labor for repairs. You save each time!
  • MAINTENANCE: Includes two professional cleanings a year.
  • FREE REMINDERS: Take this one off your “to do” list. We handle everything to keep you on schedule!
  • INCREASED EQUIPMENT LIFE: The #1 reason for system failure is dirt! Properly maintained equipment last longer.
  • LOWER UTILITIES: Properly maintained heating and cooling equipment keeps more energy dollars in your pocket.
  • PRIORITY SERVICE:You get to “cut in line” ahead of non-members even at our busiest times!
  • BONUS BUCKS: Get Bonus Bucks every year that you’re a member. Use like cash towards a new system!
  • PEACE OF MIND: Your system is safety-checked, it’s saving you money, and it’s working correctly. If it’s not, you know who to call!
  • SATISFACTION GUARANTEE: This agreement can be canceled at any time for any reason, or for no reason, with unused portion of your dues refunded.

An HVAC system is one of the largest investments a person will make outside of a home and automobiles and just like your home and automobile it requires maintenance. The ASHRAE Cooling Load Hours for Mississippi range from 1300 in north Mississippi to 2200 hours on the coast with the average being around 1800 cooling hours per year. If you were to drive a car 55 MPH for 1700 hours that would be 93,500 miles in one year. If you change the oil every 5000 miles at an average cost of $40 you would spend $720 on just oil changes and you have to take the car to the shop. This is a conservative comparison to illustrate how much value there is in a MSP where you drive to your customers house two or three times a year and perform a service that benefits them in several ways. Beside the initial cost of the equipment there is something known as “cost of ownership” which includes maintenance as well as repairs, monthly utility bills and future replacement cost. With a well planned and implemented MSP program the “cost of ownership” can be drastically reduced for your customer therefore providing much more value than the cost of the MSP.

Let’s take a look at repairs first. When performed properly the MSP can prevent potential service calls for things like dirty filters, dirty coils and plugged condensate drains. A single service call for a plugged drain will usually pay for a MSP. If a defective part is discovered on a visit and the repair is made during the MSP period our company offers a discount for repairs. You not only save on potential service and repair cost for the system but you help to prevent collateral expenses like damaged floors and ceilings(drains and iced coils) as well as the inconvenience to the customer when a break down does occur.

Now let’s talk about utility bills. A study was conducted by the Louisiana Cooperative Extension Service and Gulf States Utility Company of five homes with systems of various ages and conditions, That had not been maintained, to determine the effectiveness of maintenance on an A/C system. They compared the system performance before and after maintenance was performed and recorded the following results:

  • Average capacity restored = 9,520 BTU
  • Average run time reduction (hrs/day)= 1.7
  • Average KWH/day saved = 13.6
  • Average utility savings per month = $32.76

The smallest utility savings improvement of the 5 homes was $9.38 per month or $112.56 per year.

The last benefit I will discuss is future replacement cost. I do not have any studies to back this up so I will use some conservative numbers for my example. Let’s take a replacement system that has a $5000 value today and an estimated 10 year life expectancy. If the system is replaced in 10 years the replacement cost adjusted for inflation ( not efficiency increase) is around $6500. If you divide that $6500 by the 10 year life expectancy of the existing system that is $650 per year. Common sense and experience would indicate, just as with an automobile, that if you don’t have maintenance performed it will shorten the life of the equipment. For every year the life is shortened it will cost the owner at least $650.

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